Customer Testimonials

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DealerRater Feb 3, 2024

Everyone was friendly and helpful. The office was clean. I enjoy every time I go there.

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DealerRater Feb 3, 2024

Very professional and respectful .I loved my visit and I’d recommend them again thank you.

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DealerRater Feb 2, 2024

Excellent service!!! Me and my husband are both very satisfied with any visit we make with them, both in the sales and service departments. Kristy Lindsey has been taking care of our cars for more than a decade now and she always do a great job.Deborah on sales has always been awesome too.

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DealerRater Jan 27, 2024

They hustled on a Friday afternoon at 4p when I blew a tire on my way from New Orleans to Austin. Friendly, helpful, can-do people!

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DealerRater Jan 25, 2024

Honestly, if it weren’t for Kristie I don’t know what I’d do. She’s always taken such good care of me and my vehicle needs. She’s happy and smiling when she greets me at check in. She always has my vehicle ready in a timely manner and keeps me informed along the way. She’s definitely an asset to the service department, thank you so much for all you do for your customers.

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DealerRater Jan 17, 2024

Mercedes Benz of Beaumont never disappoints!! Our Salesman David Jones was so super knowledgeable and helpful !! Also the sales manager Oliver Lacy went above and beyond. We ALWAYS buy here and will definitely be back !!

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DealerRater Jan 11, 2024

Best place around! I feel like family there! Always a good experience and I trust everyone there!

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DealerRater Jan 9, 2024

Adrienne St Roman was pleasant to work with, we will contact her with all our Benz’s needs

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DealerRater Dec 20, 2023

Service department is great. Kristi in service took care of my car quickly without any hiccups.

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DealerRater Dec 16, 2023

Kristy and the Beaumont service department keep us coming back because of their excellent service and convenience with the service process. Highly recommended experience!

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DealerRater Dec 16, 2023

Lindsey Kristy the best advisor. Been scheduling with her since 2019, I appreciate her great customer service skills! Not to mention, hot chocolate always a hit!

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DealerRater Dec 15, 2023

I’m very happy with the service department and Kristy is the best to work with. She’s always happy to help me with anything I need.

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DealerRater Dec 15, 2023

Mercedes-Benz of Beaumont service department has been very efficient with helping me with any issues that I have had. It’s nice to know that there is a good dealership local for all my car needs.

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DealerRater Dec 15, 2023

Kynzie Medina is my new Service Attendant at Mercedes of Beaumont is very nice and easy to work with on my first Day in December 2023 She has a great attitude but showed a lot of concern for my vehicle needs Looking forward for her future assistance concerning my automobile repairs

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DealerRater Dec 13, 2023

I enjoyed the entire experience. It was the easiest auto purchase I have ever made! The staff were friendly and knowledgeable

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DealerRater Dec 12, 2023

I had a new service tech this visit. I’ve worked with same tech for at least 15 yrs. So i was apprehensive about a new person but I had no reason to be. She was delightful. I’ve always had good service at this dealership.

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DealerRater Dec 10, 2023

Adrienne St Romain is theeeee BEST in the SERVICE DEPT. She was informative, and gave me the BEST customer service I could ask for. I don’t want to work w/anyone else except her!

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DealerRater Dec 6, 2023

My Service Attandance is just great with a great attitude and shows a lot of concern about your vehicle needs and that always happens at Mercedes Beaumont, Texas The mechanics are very concerned about the repairs that have to be done I was strongly recommended to Mercedes Beaumont, Texas I also will recommend because they take good cares of their customer and their vehicles Thank you JoAnn Th

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DealerRater Dec 5, 2023

Everyone I been dealing with at Mercedes Benz of Beaumont has been so nice and pleasant. They’ve answered all my questions and steered me in the right direction on what to do about my car.

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DealerRater Nov 28, 2023

Great customer service and provide all information accurate, complete and timely. They follow up with me to ensure everything was good.

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DealerRater Nov 4, 2023

For 13 years they have taken very good care of me and my car. Always so clean when I pick it up

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DealerRater Nov 1, 2023

Knowledgeable, great customer experience and service, clear communication. The Service Department really goes the extra mile.

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DealerRater Oct 28, 2023

They got my car in and performed all of the required maintenance and did a thorough job in a timely manner.

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DealerRater Oct 25, 2023

My service adviser Kristie is fantastic! She always helps me resolve my issues in the most efficient manner.

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DealerRater Sep 30, 2023

Smooth and efficient Service. No hassle. Friendly staff. Will definitely return for my next service.

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DealerRater Sep 26, 2023

I’ve been pleased with the manner in which the service I have received from this dealership was handled and performed.

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DealerRater Sep 23, 2023

Kristy was my service advisor and was awesome. She is very knowledgeable and helpful. She kept me posted on the status of my vehicle throughout the service. Kristy is a great asset to the company.

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DealerRater Sep 20, 2023

The service at Mercedes Benz of Beaumont,Texas was excellent.All questions were answered and taken care of.

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DealerRater Sep 18, 2023

I loved the speed I was given the personal attention. The patience and pleasantness of the people on the phone and those who handled my account. . The great waiting area. Thank you so much.

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DealerRater Sep 16, 2023

I was very satisfied with the service and professionalism by Susan. She was attentive, checked in with me and made sure I was satisfied with the outcome! I trust Mike Smith Mercedes (again) now !

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DealerRater Sep 11, 2023

Kristy in the service department always takes care of my vehicle needs in a timely professional manner.

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DealerRater Sep 6, 2023

Mercedes-Benz of Beaumont have very flexible hours and convenient for the working individual.. I am very happy with the quality of work performance.

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DealerRater Sep 6, 2023

The dealership service department was open early so we could drop our car and go about our day. The service lady was very nice and professional. Our car was serviced and returned washed and ready to go. I always have great service at this dealership.

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DealerRater Sep 2, 2023

Awesome dealership will see to all your needs Exceptional service,Professional customer service,Fast Results!!

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DealerRater Aug 31, 2023

Dealership nice and clean. Service Rep and employees friendly. Time of service a bit long.

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DealerRater Aug 29, 2023

Kristi was great and wonderful as always! Prompt, quality, friendly service provided for my Mercedes

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DealerRater Aug 29, 2023

This dealership is a very clean and pleasant place to pretty much hang out If I'm waiting on my vehicle. My Service Advisor Adrienne St.Romain was on point

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DealerRater Aug 26, 2023

Fantastic service from our call to the parts department to Susan Briggs our service rep.

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DealerRater Aug 25, 2023

Kristi was great. She was a pleasure to work with. I would highly recommend them.

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DealerRater Aug 23, 2023

They were very professional and accommodating. They worked hard to get our vehicle financed, and it didn't take all day to get the job done!

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DealerRater Aug 18, 2023

They are very knowledgeable, efficient, and very helpful in a timely manner. I was very courteous.

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DealerRater Aug 11, 2023

Sooooo helpful. Got a flat traveling through the area and Susan helped us out and got us back on the road.

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DealerRater Aug 8, 2023

Great experience on our service today. Got me in & out quickly today. Definitely will return!

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DealerRater Aug 6, 2023

The staff was extremely professional, knowledgeable and friendly. They made the car purchasing process so easy!

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DealerRater Aug 3, 2023

Dealership in Beaumont Texas very clean business, people always courteous, always offering to sell me a vehicle. My sell advisor was very knowledgeable of service

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DealerRater Jul 26, 2023

I love the service I have a great experience every time I go always great service

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DealerRater Jul 18, 2023

I was surprised my car was serviced so fast. The last time it was serviced it took four hours.

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DealerRater Jul 15, 2023

Mercedes Benz always does an excellent job servicing my 2018 GLC 300 vehicle. I love how clean my car is after the complimentary car wash! They are very professional and attentive.

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DealerRater Jul 15, 2023

I booked an appointment for service arrived a little early and was taken in anyway. Great staff and good quality service

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DealerRater Jul 1, 2023

I have been going there for a year. I have my favorite and only girl Kristy! She ALWAYS takes good care of me and my car. Very kind and professional! She always goes above and beyond listens and suggests when needed. Great personality and proficient in her position.

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DealerRater Jun 20, 2023

Professional service, wait time efficient, employees are nice and courteous. Very nice waiting area for customers.

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DealerRater Nov 6, 2022

Great customer service. Easy to work with and always helpful to their customers. Very friendly

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DealerRater Sep 26, 2022

Our salesperson went over and above to deliver the car we wanted in a timely fashion, including meeting us 150 miles from the dealership to deliver it. Awesome service.

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DealerRater Jun 16, 2022

Service was wonderful! Everyone was friendly and accommodating. Well worth the drive from Houston. Will recommend to my friends. Eric the shuttle driver was very nice and friendly and my service advisor was very knowledgeable.

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DealerRater May 29, 2022

Came for a tire replacement. They were Very professional and courteous. They accommodate my request in a timely manner.

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DealerRater May 12, 2022

Mrs Amber Suarez was very nice and professional from the beginning. She kept me updated through the whole process my vehicle was there. And I appreciated everything she help me with.

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DealerRater Apr 22, 2022

Awesome dealership . And quick service. I am happy with their work. Amber is really helpfull representative. Keep it up 👍

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DealerRater Mar 17, 2022

Excellent attention to customer’s wishes. Outstanding sales staff. Superb service! I am extremely happy with Mercedes Benz of Beaumont!

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DealerRater Feb 20, 2022

Excellent Customer Service!!!! Superior Service!!! We are first time customers and will definitely be back. No one likes to have their car serviced but Nick made our experience painless.

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DealerRater Feb 27, 2020

I can't say enough about this Dealership, Very low pressure, they are willing to work with you. I wish all dealerships were like this one. Sales Lady Mija House made you feel like family. Sales Mgr Oliver Lacy made sure I was happy with the price and did an exceptional job. Jeff Bailey with Finance made sure I got all the incentives offered. I recommend that before going to Houston try this dealership first you'll be glad you did. They will definitely Get my business again. Respectfully, Jim D.

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DealerRater Jul 16, 2019

By far the best experience my husband and I have ever experienced! They made purchasing a luxury vehicle seem effortless. I absolutely love my GLE 350. Shelly and John Ben of Lake Charles, LA

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DealerRater Oct 24, 2016

Excellent customer service!! We don't think we could have gotten a better deal in a large city. Great place to buy a Mercedes Benz.

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DealerRater Aug 24, 2016

My salesman, Rick, was very easy to work with. Was able to purchase locally. Was not happy with the condition of the console and they ordered a new one. So far, very pleased!

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DealerRater Jun 3, 2016

Thanks to Deborah Dommert for her kindness, help and knowledge when we decided to buy our first Mercedes - Benz she made test driving numerous vehicles easy and answered our questions with great knowledge. We also found the staff to be very friendly.

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